EL CAMINO MEDICAL CENTER MOUNTAIN VIEW FULL
"From there, we worked to train our physicians on telehealth so we could offer scheduled virtual visits with physicians in our clinics, an initiative that naturally followed in our progression toward a full virtual visit program," she added.Įl Camino found that with the right infrastructure in place, it could stand up virtual care offerings quickly as various needs arise. "Instead, we were able to leverage our relationship to stand up a 24-hour urgent care offering through our virtual provider within days. "If we hadn't done that prep work and had a relationship with a telehealth vendor in place, it would have been much more challenging," she noted. Muro received a call from the CEO: "Could you stand up a COVID-19 virtual visit offering tomorrow?" We selected Amwell as our telehealth vendor and planned to initiate implementation during the first quarter of 2020." "But we knew we needed to skate to where the puck was going. "If you were to look at the statistics at that time, just 1% of visits across the nation were performed virtually," she remarked. In 2019, when the organization launched a selection process for a telehealth vendor, Muro said it was difficult to talk with executives about why the hospital needed a virtual care platform. "But it also adds a higher level of intensity to meeting patients' needs in a more immediate way and with the best solutions available."īefore the pandemic hit in March 2020, El Camino had moved in the direction of telehealth, but virtual care was still a tool the hospital did not yet have. "On the one hand, I love it: It sharpens us and helps us get better," she said. So there is an expectation for tech-enabled healthcare.ĭeborah Muro, CIO at El Camino Hospital, actually would receive calls from leaders of high-tech companies asking why the hospital had not adopted a tech-enabled care system.
El Camino Hospital in Mountain View, California, is located near Silicon Valley, home to self-driving cars and robots that deliver food.
0 kommentar(er)
